Shipping policy
Shipping Policy:
Thank you for shopping with The Essence of Pride.
Order Processing:
All products are made to order. Orders are typically processed within 2–7 business days before shipping.
Shipping Times:
Estimated delivery times:
- Netherlands: 3–10 business days
- Europe: 5–15 business days
- International: 7–20 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, holidays, or other circumstances beyond our control.
Shipping Costs:
Shipping costs are calculated at checkout based on your location and the products ordered.
Order Tracking:
If tracking is available for your shipment, you will receive tracking information once your order has been dispatched.
Incorrect Address Information:
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
theessenceofpride@outlook.com
We will do our best to help resolve the issue.
Contact
For shipping questions, please contact:
theessenceofpride@outlook.com